Welcome to Your Win Coach, a brand of SSVINS Solutions Pvt. Ltd. (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website (https://yourwincoach.com) and our services. By accessing or using our website and services, you agree to comply with these terms. Please read them carefully. If you do not agree to these Terms, you should not use our website or services.

1. Acceptance of Terms

By accessing or using the website and services provided by Your Win Coach, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must discontinue using our website and services immediately.

2. Services Overview

Your Win Coach provides personal and professional coaching services, webinars, workshops, digital resources, and other motivational services. The details, pricing, and terms specific to each service will be shared at the time of booking or purchase.

3. Eligibility

To use our website or engage with our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction in India. By using our website, you warrant that you meet the eligibility requirements.

4. Account Registration

To access certain features of our website and services, you may need to register for an account. You are responsible for providing accurate, current, and complete information during registration and for keeping your account details updated. You are responsible for all activities under your account and must maintain the confidentiality of your account credentials.

5. Fees and Payment Terms

• Pricing: The pricing for services will be displayed at the time of booking or purchase. All fees are listed in Indian Rupees (INR) and are inclusive of any applicable taxes unless otherwise stated.
• Payment Methods: We accept payments via credit/debit cards, UPI, net banking, and other digital payment methods. Payments must be made in full before services are provided unless otherwise agreed upon.
• Refunds: Refunds are processed in accordance with the specific service’s refund policy. For most digital products, events, or services, refunds may not be provided unless clearly stated at the time of purchase.

6. Cancellation and Rescheduling

• Coaching Services: To cancel or reschedule a coaching session, you must provide at least 24 hours’ notice. If sufficient notice is not provided, we reserve the right to charge for the missed session.
• Events and Workshops: For webinars or workshops, cancellations must be made at least 48 hours prior to the event to qualify for a refund. No refunds will be given for cancellations made after this time.

7. Use of the Website

By using our website, you agree to the following:

• You will use the website in accordance with these Terms and applicable laws in India.
• You will not use the website for any unlawful or fraudulent activities.
• You will not post any content on the website that is offensive, defamatory, or violates any third-party rights.

8. Intellectual Property Rights

All content on the website, including text, graphics, logos, images, and digital products, is the intellectual property of Your Win Coach or its licensors and is protected by Indian copyright, trademark, and intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without our prior written permission.
• Use any content from our website for commercial purposes without our consent.
• Remove any copyright or trademark notices.

9. User-Generated Content

If you post comments, reviews, or other content on our website or social media channels, you grant us a non-exclusive, royalty-free, and irrevocable right to use, reproduce, and display such content for any purpose.

You represent and warrant that:

• Your content is not illegal, defamatory, or offensive.
• You have the legal right to post such content, and it does not violate the rights of any third party.

10. Limitation of Liability

To the fullest extent permitted by Indian law, Your Win Coach and SSVINS Solutions Pvt. Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of our website or services.

In any case, our liability will be limited to the fees you have paid for the service that gave rise to the claim.

11. Disclaimers

• No Guarantees: We do not guarantee specific results from the use of our coaching services or any other materials provided. Your progress and success depend on your personal efforts.
• Third-Party Websites: Our website may include links to third-party websites or services. We do not endorse these websites or their content, and we are not responsible for their terms of use or privacy practices.

12. Indemnification

You agree to indemnify and hold harmless Your Win Coach, SSVINS Solutions Pvt. Ltd., and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of:

• Your use of the website or services.
• Your breach of these Terms.
• Your violation of any rights of third parties.

13. Governing Law and Dispute Resolution

These Terms and your use of the website and services are governed by the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

In case of any disputes, we encourage you to first contact us to resolve the matter amicably.

14. Changes to These Terms

We reserve the right to modify these Terms from time to time. Any changes will be posted on this page, and the updated date will be indicated. Your continued use of the website and services after any changes constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us: business@yourwincoach.com